You have the right to request the deletion of your LingoWave account and all associated personal data at any time. Because account deletion is a permanent and irreversible action, we handle these requests manually to protect you from accidental data loss.
How to Request Account Deletion
To delete your account, send an email to our support team. We will process your request and permanently remove your account within 30 days.
What Data Will Be Deleted
Upon account deletion, the following data associated with your account will be permanently removed:
- Your profile information (name, phone number, avatar)
- All chat messages you have sent
- Health records you have logged (blood pressure, temperature, meals, etc.)
- Group memberships and any groups you created
- Contact nicknames and preferences
Data That May Be Retained
In certain circumstances, some data may be retained for a limited period after your account is deleted in order to comply with legal obligations, resolve disputes, or enforce our agreements. This includes:
- Transaction or billing records required by applicable law
- Aggregated, anonymized analytics data that cannot identify you
Contact Us
If you have any questions about the account deletion process, please contact us at contact@jinno.tech.